Welcome to the Customer Support - verit Informationssysteme GmbH

Our goal is to not only produce high quality software, but also satisfied users have to recommend us. Therefore, we always answer all queries as promptly as possible.

To answer your question, you have several options:


Here you will find questions from various topics, but mainly for the purchase of our products. Prices, conditions, delivery and a lot more is covered here.

To the FAQ

Klaros-Testmanagement - Community Forum

The forum will be intensively supervised by our support team. You will find sub-forums on the subject:

New versions, release notes, news from the team
Issues and Feature Requests
For technical problems, user questions and feature requests this is the right place.
Questions and Answers
Questions about the application should be asked here.

We look forward to an intensive use of our forums and we usually post answers the same day. Remember, your post may also be of interest to other users.

To the Forum

Klaros-Testmanagement - Wiki

Our Support-Wiki is constantly being expanded. Here you will find technical instructions, installation instructions, databases and more. Registered users are invited to add content here.

To the Support Wiki

PETA-Test Platform - Tutorials

Need help getting started? Here you can view tutorial movies: How to create a configuration file, build a test case and record a web interaction.

To the download archive

PETA-Test Platform - Documentation

Do you have technical Questions? Please take a look first in our extensive documentation. We offer comprehensive manuals and tutorials in PDF and HTML.

To the download archive


verit Services - Software Development and Quality Assurance

Looking for a team of experienced software developers in the Java/Eclipse environment? Would you like consulting on software quality assurance? Please contact us at


Do you have other Questions?

Then write us and tell us briefly at support@verit.de your request.

For all technical questions is: Deliver us as much information as possible, e.g. software version, operating system, database, and if at any means possible the corresponding log file. This helps us to pinpoint the problem more quickly.


You may reach our support team through the following channels:

verit Informationssysteme GmbH
Support Team
Europaallee 10
67657 Kaiserslautern

E-Mail: support@verit.de

Phone: +49 631 520 840 - 00
+49 631 520 840 - 01